LAAN STUDIOS LIMITED (“LAAN”, “we”, “us” or “our”) IS DETERMINED TO RESPECT YOUR PRIVACY AND PROTECT YOUR PERSONAL DATA.
THIS privacy notice (“Notice”) IS DESIGNED TO INFORM YOU ABOUT OUR USE OF YOUR PERSONAL DATA, such as name, telephone number, or email address THAT WE GATHER WHEN YOU ACCESS THE Laan Studios (‘laan’) WEBSITE WWW.Laanstudios.COM (THE “SITE”), WHEN you interact with LAAN, CALL US OR CONTACT US VIA DIFFERENT CHANNEL AND ANY OTHER CHANNELS RELATED OR ANCILLARY TO FOREGOING (COLLECTIVELY, THE “CHANNELS”) Please do not give us other personal or sensitive information.
IN ADDITION TO THE INFORMATION THAT YOU ACTIVELY PROVIDE (E.G. WHEN REGISTERING FOR THE NEWSLETTER), INFORMATION IS AUTOMATICALLY GATHERED OR GENERATED BY Laan.
THIS POLICY notice IS THEREFORE IMPORTANT FOR YOU AND WE ASK YOU TO READ IT CAREFULLY.
2 THE KEY POINTS OF THIS CONFIDENTIALITY POLICY
LAAN GATHERS YOUR PERSONAL DATA WHEN YOU USE THE SITE, register to the newsletter or INTERACT WITH laan.
THE DATA WE GATHER ENABLES US:
- TO PERFORM THE SERVICES and information PROVIDED BY LAAN AS REQUESTED,
- TO SEND TO YOU marketing COMMUNICATIONS containing news, INFORMATION and updates about our projects and services and other marketing communications THAT WE CONSIDER MOST LIKELY TO BE OF INTEREST TO YOU;
- CORRESPOND WITH YOU TO RESOLVE YOUR QUERIES OR COMPLAINTS
- TO IMPROVE THE OPERATION OF THE SITE BY GENERATING STATISTICS
THE USE OF COOKIES ON THE SITE ENABLES US TO IMPROVE ITS PERFORMANCES.
A cookie IS A SMALL FILE OF LETTERS AND NUMBERS STORED ON YOUR BROWSER OR THE HARD DRIVE OF YOUR COMPUTER that track, save and store information about the users’ interactions and usage of the website. this HELPS US TO PROVIDE YOU WITH A BETTER EXPERIENCE WHEN YOU BROWSE OUR WEBSITE AND ALSO ALLOWS TO IMPROVE OUR WEBSITE.
OUR WEBSITE USES ANALYTICAL/PERFORMANCE COOKIES. THIS ALLOW US TO RECOGNISE AND COUNT THE NUMBER OF VISITORS AND TO SEE HOW VISITORS MOVE AROUND OUR WEBSITE WHEN THEY ARE USING IT. THIS HELP US TO IMPROVE THE WAY OUR WEBSITE WORKS. WE USE WEB ANALYTICS SUCH AS GOOGLE ANALYTICS, A SERVICE WHICH TRANSMITS WEBSITE TRAFFIC DATA TO GOOGLE SERVERS IN THE UNITED STATES. GOOGLE ANALYTICS DOES NOT IDENTIFY INDIVIDUAL USERS OR ASSOCIATE YOUR IP ADDRESS WITH ANY OTHER DATA HELD BY GOOGLE. WE USE REPORTS PROVIDED BY GOOGLE ANALYTICS TO HELP US UNDERSTAND WEBSITE TRAFFIC AND WEBPAGE USAGE.
By using this website, you consent to the use of cookies by Google in the manner DESCRIBED in the google privacy policy.
YOUR PERSONAL DATA IS ONLY ACCESSIBLE TO AUTHORISED PERSONNEL WORKING AT LAAN STUDIOS AND ENTITIES WITH WHICH YOU ARE IN CONTACT.
3 personal data we may collect about you
YOUR PERSONAL DATA IS ONLY GATHERED for the purposes described in this policy, including:
- CONTACT INFORMATION (SUCH AS YOUR EMAIL ADDRESS) THAT YOU PROVIDE BY SUBSCRIBing TO OUR NEWSLETTER; AND
- PERSONAL DATA THAT MAY BE CONTAINED IN COMMUNICATIONS YOU SEND TO US, FOR EXAMPLE, TO REPORT A PROBLEM OR TO SUBMIT QUERIES, CONCERNS OR COMMENTS REGARDING THE WEBSITE OR ITS CONTENT.
YOU ARE UNDER NO OBLIGATION TO PROVIDE ANY SUCH INFORMATION. PROVIDING YOUR PERSONAL DATA TO US (IN PARTICULAR, YOUR PERSONAL DETAILS, YOUR EMAIL, AND YOUR TELEPHONE NUMBER) IS NECESSARY FOR THE DELIVERING OF SERVICES TO YOU.
PROCESSING YOUR ORDER FOR THE PURCHASE OF PRODUCTS ON THE WEBSITE, SUPPLYING OTHER SERVICES PROVIDED ON THE WEBSITE UPON YOUR REQUEST, OR WHEN YOUR PERSONAL DATA IS NEEDED TO FULFIL OBLIGATIONS REQUIRED BY LAW OR REGULATIONS. THE REFUSAL TO PROVIDE US AND YOOX NET-A-PORTER GROUP WITH ANY PERSONAL DATA NECESSARY FOR PERFORMING THE ABOVE PURPOSES MAY CONSEQUENTLY PREVENT US OR YOOX NET-A-PORTER GROUP FROM PROCESSING YOUR ORDER FOR THE PURCHASE OF PRODUCTS SOLD ON THE WEBSITE OR FULFILLING OBLIGATIONS REQUIRED BY LAW AND OTHER REGULATIONS. THEREFORE, FAILURE TO PROVIDE PERSONAL DATA MAY CONSTITUTE, IN SOME CASES, A LEGITIMATE AND JUSTIFIED REASON FOR NOT PROCESSING YOUR ORDER FOR THE PURCHASE OF PRODUCTS SOLD ON THE WEBSITE OR NOT PROVIDING THE WEBSITE’S SERVICES.
DISCLOSURE OF FURTHER PERSONAL DATA TO US IS OPTIONAL AND DOES NOT HAVE ANY EFFECT ON THE USE OF THE WEBSITE AND OF ITS SERVICES. WE WILL INFORM YOU AT EVERY STEP WHETHER DISCLOSING YOUR PERSONAL DATA TO US IS REQUIRED OR OPTIONAL FOR THE PROVISION OF REQUESTED SERVICES.
4 THE RECIPIENTS OF YOUR PERSONAL DATA
ANY PERSONAL DATA WE OBTAIN IS USED TO HELP PROVIDE AN EFFICIENT SERVICE TO YOU, FULFILLING REQUESTS FOR INFORMATION, RECEIVING AND SENDING COMMUNICATIONS, PROVIDING SUPPORT SERVICES OR IN PERFORMING OTHER TASKS, FROM TIME TO TIME. IN THE COURSE OF PROVIDING OUR SERVICES LAAN MAY NEED TO DISCLOSE YOUR PERSONAL DATA TO THIRD PARTIES WHEN SUCH DISCLOSURE IS REQUIRED BY A LAW, A REGULATORY PROVISION OR A COURT RULING, OR IF THIS DISCLOSURE IS NECESSARY TO ENSURE THE PROTECTION AND THE DEFENCE OF ITS INTERESTS.
5 NEWSLETTER, CONTACTS AND COMPLAINTS
THE IDENTIFICATION DATA OF THE CLIENT THAT IS USED WITH THE CLIENT’S CONSENT TO SEND OUT NEWSLETTERS AND OTHER LAAN PUBLICATIONS SHALL BE KEPT FOR A PERIOD OF THREE YEARS AS OF ITS GATHERING OR AS OF THE LAST CONTACT INITIATED BY THE CLIENT.
LAAN MAY ALSO KEEP FOR ARCHIVING PURPOSES COPIES OF ITS CORRESPONDENCE WITH THE USERS OF THE SITE AND ANY RESPONSE TO THE QUESTIONS OR COMMENTS SENT TO THE USERS BY OUR CUSTOMER SERVICE UNIT.
LAAN WILL KEEP your DATA FOR AS LONG AS YOU REMAIN A CLIENT. THIS DATA WILL ONLY BE KEPT BEYOND THAT TIME WITH YOUR CONSENT OR FOR ACCOUNTING AND EVIDENTIAL PURPOSES OR TO MEET OUR LEGAL OBLIGATIONS OR, AFTER HAVING BEEN ANONYMISED, FOR PURPOSES OF STUDIES AND STATISTICS.
CLIENTS MAY UNSUBSCRIBE FROM OUR NEWSLETTERS AT ANY POINT IN TIME. IN ORDER TO DO SO, PLEASE CONTACT us by SENDING AN E-MAIL TO hello@laanstudios.com OR BY CLICKING ON THE UNSUBSCRIBE LINK FEATURING IN EACH NEWSLETTER.
FINALLY, THE CONNECTION LOGS THAT ARE GATHERED WITH YOUR CONSENT BY THE COOKIES AND OTHER TRACERS IMPLEMENTED ON OUR SITE WILL BE KEPT IN ACCORDANCE WITH THE APPLICABLE REGULATIONS FOR A PERIOD OF TIME THAT SHALL NOT EXCEED THIRTEEN (13) MONTHS.
6 SECURITY
For as long as we do store your data, the Company follows generally accepted industry standards and maintains reasonable safeguards to attempt to ensure the security, integrity, and privacy of the information you have provided. The Company has security measures in place designed to protect against the loss, misuse, and alteration of the information under our control. Personal data collected by the Company is stored in secure operating environments that are not available to the public.
FOR THE BEST POSSIBLE PROTECTION OF YOUR PERSONAL DATA OUTSIDE THE LIMITS OF LAAN’S CONTROL, YOUR DEVICE SHOULD BE PROTECTED (SUCH AS BY UPDATED ANTIVIRUS SYSTEMS) AND YOUR INTERNET SERVICE PROVIDER SHOULD TAKE APPROPRIATE MEASURES FOR THE SECURITY SUCH AS, FOR EXAMPLE, FIREWALLS AND ANTI-SPAM FILTERING).
WHILE WE TAKE ALL REASONABLE STEPS TO PROTECT YOUR PERSONAL DATA, WE CANNOT GUARANTEE THAT THE PERSONAL DATA YOU DISCLOSE TO US WILL BE 100% SECURE, NOR THAT ANY DATA BREACH WILL NOT OCCUR.
We will notify you as soon as reasonably practicable if we have reason to believe that there has been a personal data breach by us (or your personal data held by us) which could adversely affect your rights and freedoms.
7 YOUR RIGHTS AND OPTIONS
YOU HAVE THE RIGHT TO ACCESS YOUR PERSONAL DATA AND TO REQUEST THE RECTIFICATION OR THE DESTRUCTION OF ANY DATA THAT SHOULD TURN OUT TO BE INACCURATE. IF FOR ANY REASON YOU ARE NOT ALLOWED TO ACCESS YOUR INFORMATION, YOU WILL NEED TO BE INFORMED OF THE RELEVANT EXEMPTION CLAUSE UNDER THE ACT. IF ANY COSTS ARE INCURRED IN RELATION TO INFORMATION ACCESS, LAAN STUDIOS MAY CHARE A FEE FOR THIS SERVICE.
WHERE APPLICABLE, YOU MUST ENSURE THAT YOU DISCLOSE TO LAAN ANY UPDATES OR CHANGES TO YOUR PERSONAL DATA, INCLUDING YOUR E-MAIL ADDRESS, IN ORDER TO CONTACT YOU ABOUT YOUR PROJECT IN CASE OF NEED.
UNSUBSCRIBING FROM OUR NEWSLETTERS, REQUESTING AN END TO TARGETED ADVERTISING
YOU MAY WITHDRAW YOUR CONSENT AT ANY POINT IN TIME AND REQUEST TO NO LONGER RECEIVE CORRESPONDENCE FROM US REGARDING OUR projects, NEWS AND EVENTS, BY USING THE HYPERTEXT LINK THAT IS INCLUDED FOR THIS PURPOSE IN EACH E-MAIL THAT WE SEND YOU. YOU MAY ALSO CONTACT US BY E-MAIL SENT TO THE FOLLOWING ADDRESS: HELLO@LAANSTUDIOS.COM
8 RETENTION OF YOUR PERSONAL DATA
IN GENERAL, YOUR PERSONAL DATA WILL BE KEPT BY laan FOR AS LONG AS REQUIRED TO FULFIL THE PURPOSES FOR WHICH IT WAS COLLECTED AND WE WILL RETAIN CERTAIN OF YOUR PERSONAL DATA FOR AS LONG AS IS REASONABLY NECESSARY TAKING INTO CONSIDERATION FACTORS SUCH AS OUR NEED TO PERFORM ANY AGREEMENTS BETWEEN YOU AND US; OUR NEED TO ANSWER ANY QUERIES OR RESOLVE ANY PROBLEMS YOU MAY HAVE, YOUR CONTINUED CONSENT TO RECEIVE EMAILS AND COMMUNICATIONS FROM US; OUR CONTINUED PROVISION FOR OUR SERVICES TO YOU.
YOU HAVE A RIGHT TO ACCESS, TO AMEND, TO REQUEST THE ERASURE AND TO EXERCISE OTHER RIGHTS OVER YOUR PERSONAL DATA.
YOU MAY REVIEW YOUR DECISION AS TO WHETHER TO RECEIVE THE laan NEWSLETTER AT ANY POINT IN TIME.
FOR FURTHER INFORMATION REGARDING YOUR RIGHTS, TO EXERCISE ANY OF YOUR RIGHTS, OR IF YOU HAVE ANY QUESTION OR CLAIM REGARDING THE PROCESSING OF YOUR PERSONAL DATA YOU MAY CONTACT laan studios BY E-MAIL: HELLO@LAANSTUDIOS.COM
PLEASE NOTE THAT WE MAY REQUEST PROOF OF IDENTITY, AND WE RESERVE THE RIGHT TO CHARGE A FEE WHERE PERMITTED BY LAW, FOR INSTANCE IF YOUR REQUEST IS MANIFESTLY UNFOUNDED OR EXCESSIVE. WE WILL ENDEAVOUR TO RESPOND TO YOUR REQUEST AS SOON AS POSSIBLE AND IN ANY CASE WITHIN THE APPLICABLE TIMEFRAME.
9 MODIFICATIONS AND UPDATES OF This POLICY
LAAN MAY occasionally change THIS POLICY, for example, to comply with new requirements imposed by the applicable laws or technical requirements. we will post the updated policy on the website. you are encouraged to periodically review this page.
LAAN THEREFORE RECOMMENDS THAT YOU ALWAYS BECOME ACQUAINTED WITH THE LATEST VERSION OF THIS CONFIDENTIALITY POLICY WHENEVER YOU PLAN ON HAVING ANY DEALINGS WITH laan, BY VISITING THIS SECTION OR BY CLICKING ON THE “PRIVACY POLICY”.
10 CONTACT US
FOR ALL QUESTIONS OR COMPLAINTS ABOUT THIS POLICY, WE WOULD APPRECIATE THE CHANCE TO DEAL WITH YOUR CONCERNS BEFORE YOUR APPROACH THE RELEVANT DATA PROTECTION AUTHORITY. PLEASE CONTACT US IN THE FIRST INSTANCE VIA THE CONTACT SECTION ON THE SITE OR DIRECTLY, BY SENDING EMAIL TO HELLO@LAANSTUDIOS.COM. IF YOU ARE NOT FROM AUSTRALIA PLEASE INDICATE THAT IN YOUR EMAIL OR LETTER.
OUR PRIVACY POLICY ADHERES TO THE NATIONAL PRIVACY PRINCIPLES OF THE COMMONWEALTH PRIVACY ACT 1988 (PRIVACY ACT).
UPDATED: JUNE 02, 2020